🚚 SHIPPING POLICY

• Orders are processed within 1–3 business days.
• Delivery timeline: 3–7 business days depending on location.
• ₹50 delivery fee applicable on orders ₹300 or below.
• Free shipping on orders above ₹300.

Walvera is not responsible for courier delays caused by unforeseen circumstances.

🔁 EXCHANGE & REFUND POLICY

❌ Lingerie Policy (Strict)

Due to hygiene and safety reasons:

Bras and Panties are non-returnable and non-exchangeable.

Please ensure correct size selection before placing your order.

✅ 7-Day Exchange Policy (Applicable to)

• Western Wear
• Kurtis
• Leggings

Conditions:

• Exchange request must be raised within 7 days of delivery.
• Product must be unused, unwashed, and with original tags.
• Only size exchange allowed (subject to stock availability).
• Exchange allowed once per order.

To raise an exchange request:
📧 care@walvera.com

💳 PAYMENT POLICY

All payments on Walvera.com are processed securely through Razorpay.

Accepted Payment Methods:

• UPI
• Credit/Debit Cards
• Net Banking
• Wallets
• Cash on Delivery (if enabled)

Walvera does not store your card details.